Beginner's Guide

Smart mobility starts with smart business decisions. From navigating regulations to boosting customer engagement, the Launch Bundle has the knowledge you need to join the fast lane.

Master micro-transit in 2 hours

Short on time? Watch industry experts explain financing, insurance, vehicles and software for shared micromobility--in less than 2 hours! It's an e-scooter sharing crash course (but totally safe).

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Meet the Joyride Academy Team

Andrew Miles

Head of Joyride Alliance

As Head of Partnerships and the Joyride Alliance, Andrew is a passionate builder of sustainable micromobility markets. With 3 years of shared micromobility operational deployments and over 11 years of experience working in clean transportation, he offers a unique and intimate perspective of the industry.

Kevin Burke

Operator Success Specialist

As part of Joyride's Operator Success Team, Kevin is the first point of contact for fleet managers, giving him the inside scoop on what's working - and what's not - for scooter and bike sharing.

Cleo Lant

Academy Content Manager

Fueled by a passion for knowledge-sharing, design and sustainable cities, Cleo manages the multimedia content production on Joyride Academy. To collaborate on a content piece or affiliate course please send your idea to

“I am really impressed. The launch course in particular would've been an amazing tool to have when we were getting going. The way it is all set up is very engaging and enjoyable to surf. I found the articles with graphics really helpful and engaging.”

Ben Duffy - Zipp Mobility

“I like the knowledge it provided but also the examples it gave of other companies and what they did to grow and sustain their business.”

Trevor P

“The consideration you guys have for new entrepreneurs trying to break into the space is unbelievably, unbelievable. having this academy to learn about micro mobility e-rentals is a huge stepping stone into helping me achieve that overall goal.”

Dimetri Q

“Tons of useful information , resources and graphs. ”

Akash K

Vehicle Sharing FAQ

  • How does shared micromobility work?

    Shared micromobility uses a combination of cellular, Wi-Fi, and Bluetooth connectivity to power vehicles on/off, provide real-time location tracking and remotely unlock the smart lock and battery compartment (if applicable). For this to be possible, each vehicle must have an IoT (Internet of Things) device and a SIM card.

  • What other business models can shared micromobility be used for?

    Anything where people, products and food need to be moved, micromobility can integrate. Think scooter rentals at hotels, e-bike for food orders, cargo bikes for last-mile deliveries, golf-carts at resorts… The only limit is your creativity.

  • What kind of vehicles do I need for a public e-scooter rental service?

    To start a public e-scooter sharing service, you will need a fleet of e-scooters that are specifically designed for sharing. These e-scooters should be durable, reliable, and easy to maintain. Each vehicle will need an IoT device and a SIM card to connect it to the fleet management system and enable riders to rent the devices.

  • Where can I buy vehicles for my e-scooter business?

    Sourcing vehicles has become an industry pain point. The Joyride Garage is your B2B marketplace for electric scooters, bikes, mopeds, batteries and parts. Our OEM partnerships ensure you get the best price on new and used vehicles.

  • What kind of software do I need for an e-scooter sharing business?

    The Joyride platform provides a comprehensive solution for vehicle sharing; including an operator app, rider app, and backend dashboard for fleet management. It's customizable to meet the unique needs of your business and can be branded to reflect your company's identity.

  • How much does it cost to start an e-scooter sharing or bike rental business?

    The cost of starting an vehicle sharing service can vary depending on several factors, such as the cost of purchasing or leasing the vehicles, the cost of app developing (or software licensing fees), marketing expenses, staffing and insurance costs. A rough estimate for starting an e-scooter sharing service with 100 vehicles could range from $100,000 to $250,000. Fewer vehicles will mean lower startups costs, but less revenue potential.

  • Do I need insurance coverage to rent out e-scooters and bicycles?

    Most public sharing contracts will require a minimum for General Liability Insurance. This insurance provides coverage for third-party bodily injury and property damage claims that may arise from accidents involving your e-scooters.

  • How much time does it take to launch an e-scooter rental business?

    Startup time depends on the scale of the venture, the availability of resources, and the regulatory environment in your city or region. Generally, it can take anywhere from 6 to 12 months to launch an e-scooter sharing service. This time frame includes market research, developing a business plan, securing funding, acquiring necessary permits and licenses, purchasing or leasing the e-scooters, developing the software platform, and launching the service.

Join the movement

Join the ranks of operators who are on a mission with us to change the world with micromobility.

Thousands of vehicles in 200+ markets are powered by Joyride, generating millions in revenue on a platform that’s easy to use and hard to compete with.
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Joyride FAQ

  • What types of micromobility vehicles does the Joyride platform support?

    Our platform is hardware agnostic! We support a wide range of micromobility vehicles, including e-bikes and e-scooters, and continue to integrate new types of vehicles as they emerge.

  • What features does the Joyride platform offer?

    Our platform offers a range of features built specifically for shared mobility operators, including real-time vehicle tracking, intuitive fleet management tools, customizable pricing and payment options, customer management, in-app marketing, and reporting tools to help optimize operations.

  • How much does it cost to use Joyride software?

    Our pricing is customized based on the specific needs of your business. Check out the pricing page on the Joyride website to learn more about our Grow, Scale and Enterprise plans.

  • What types of analytics and reporting tools does the Joyride platform offer?

    Our platform offers a range of analytics and reporting tools, including real-time data visualization, historical data analysis, and predictive analytics. These tools can help you optimize your operations, reduce costs, and improve the rider experience.

  • Can the Joyride platform integrate with other systems or third-party tools?

    Yes, our platform is designed to integrate with other third-party tools or systems as needed, including payment gateways, GBFS, MDS, CRM systems, and more. Check out the App Plugins page to browse our native and third-party software add-ons.